It is a critical role in designing the overall usability experience for a portfolio of B2B and B2C solutions that leverage analytics to reimagine the value chain for life eCommerce company and its clients from research & development through product commercialization.

The right candidate will dive deep into the needs and challenges of customers in order to articulate the optimal experience to meet their needs through a seamless product experience and user interface. This candidate will collaborate closely with design, developers, Product and Client Success Management team to effectively create a product workflow that incorporates capabilities and features.

• Perform customer research (i.e. interviews, research plan) to evaluate needs, gaps, and capabilities in order to improve their experience
• Evaluate user requirements in collaboration with the product owner, business analysts, and Client Success Management team
• Develop recommendations to address customer needs through storyboards, process flows, and site maps
• Design, validate, and deliver customer journey maps and information architectures
• Design low-fidelity mockups to capture the overall user flow of activities across journey stages
• Develop visualization frameworks to recommend the optimal method / format to materialize data and information to the end user
• Prepare design documents and review with product team members and other stakeholders to solicit feedback
• Conduct layout adjustments based on user feedback

• Bachelor's Degree in a relevant field from a top-tier university; Advanced Degree is a plus – equivalent work experience may act as a substitute to degree requirements
• 5+ years of experience in product/service design
• Experience leveraging Design Thinking and/or Goal Directed Design methodology
• Experience in data visualization design (e.g., time series charts)
• Experience with agile / SCRUM methodologies
• Experience with illustrative design tools such as Figma (most preferable), Sketch, Adobe suite, etc.
• Analytical mind with proven ability to dissect problems, devise solutions, and drive business outcomes
• Strong storytelling skills with experience presenting to large technical and non-technical audiences
• Experience developing user stories based on wireframes design
• Experience in development planning for new components/enhancing features based on customer feedback
• Experience in new product development from ideation specification through development
• Basic knowledge of data visualization tools like Tableau
• Experience crafting impactful PowerPoint presentations
• Experience working in eCommerce

• English/German

• An open corporate culture, in a family-like working environment
• The freedom to explore your own ideas and ongoing training opportunities
• Exciting products, projects and challenges
• An attractive employment package
• The possibility of working remote from home